FAQ

Frequently Asked Questions

The value that a HGS subscription will provide to the host is first to remember “First Impressions are lasting impressions,” and secondly the guest doesn’t have to maneuver around your home trying to find basic information about the home. It will also provide you the host/owner peace of mind, and more time to relax and enjoy by providing them with the necessities desired for a wonderful stay. Yes, you will see sales increase and your reviews discuss how nice the home’s instructions and guides were. Please visit our website and review the testimonials of current subscribers.
Please review our website and select the Pricing tab for subscription costs. Remember if you only rent your property two weeks out of the year, this subscription cost less than a dollar a day for 14 days or .50 cents per night per month. You could increase your rental night’s rate 1.00 per night and cover the cost of this beautiful addition to your property.
Please review our website and select the Pricing tab for subscription costs.
Depending on the issue, the turnaround is within 24 hrs. You can contact our tech support team via email or chat listed on our website.
Yes, please visit our website for a list of countries.
Yes, there is a demo on the site.
Please review our website and select the Pricing tab for subscription costs. Remember if you only rent your property two weeks out of the year, this subscription cost less than a dollar a day for 14 days or 0.50 cents per night per month. You could increase your rental night rate by 1.00 per night and cover the cost of this beautiful addition to your property.
HGS subscriptions will minimize guest requests upon entering your property or having to login to an App to look for the wifi code, weather for the week, or places to go. Depending on the information you choose to provide in your video. This will assist you in managing messages and phone calls and takes the guesswork out for the guest(s).
All major credit cards. Cash App is not accepted.
Yes, you will have the option to turn off the auto-renew feature.
Hours of the chat window are displayed when you click on the chat window. Email inquiries will be responded to within 24 hours.
Absolutely, the credit card information is not stored on HGS’ website.
If you’re referring to your video for streaming on the site – you will be responsible for the language you demonstrate in the video.
It’s free, there are also site that can allow you to rename the video link (optional) if you want to name them to match your property listing.
Less than a .50 per day.